At Fido Bags, we’re committed to delivering your order safely and on time. Please review our shipping policy below for details on processing times, delivery estimates, and related information.
Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
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During high-demand periods, processing times may be slightly extended.
Shipping & Delivery Estimates
Delivery timelines begin after order processing is complete.
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U.S. Orders: Estimated delivery within 2–7 business days
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International Orders: Estimated delivery within 7–21 business days, depending on destination and customs clearance
Please note that delivery timelines are estimates and may vary due to factors outside our control, such as carrier delays or customs procedures.
Shipping Partners & Methods
We work with trusted global carriers including UPS, FedEx, and DHL to ensure reliable delivery.
Shipping options, estimated delivery dates, and costs will be displayed at checkout so you can choose what best suits your needs.
International Shipping
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We currently ship to select international destinations.
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If your country is not available at checkout, please contact us at Fidobags92@gmail.com to confirm shipping availability.
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Customs duties, taxes, and import fees (if applicable) are not included in the product or shipping price and are the responsibility of the customer.
Tracking & Order Updates
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Once your order has shipped, you will receive a tracking number via email.
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While we are not liable for delays caused by shipping carriers or customs, our team will gladly assist you with tracking updates or delivery concerns.
Damaged or Defective Items During Shipping
If your order arrives damaged or defective:
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Please email Fidobags92@gmail.com within 7 days of delivery
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Include clear photos or videos of the product and packaging
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Our team will review the issue and guide you through the next steps
Warranty Information
All Fido Bags are covered by a 12-month warranty from the date of purchase against manufacturing defects and workmanship issues under normal use.
For complete warranty details and claim instructions, please refer to our Warranty Policy.
Contact Us
For shipping-related questions or assistance, reach out to us at:
Fidobags92@gmail.com
We’re here to ensure your Fido Bag reaches you smoothly and supports you wherever your journey takes you.
